3). Pick one concept from the assigned reading that you found useful or interesting and discuss it.
I chose Non-Verbal communication as my interesting topic. I attended a global sales conference in Washington DC over the last week. During the conference I attended a seminar taught by someone that is extremely sarcastic in how they present. It came up later in a discussion with a peer that this person also provided a webinar. The message delivered live vs. the message delivered in the webinar were the same messages but interpreted differently. In the live presentation the sarcasm came across as humor. However, in the webinar conducted over the phone and internet the sarcasm seemed to sound condescending.
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I was chatting with a friend on line and she said something that I almost took offense to until I realized how she meant it. I tried reading it again and again and soon realized that she meant it as a joke. I should have known better but it can be tough to interpret people's messages when it is just writing.
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